Join for a live VIRTUAL event with Stan Phelps, Speaker and Author of GOLDFISH SERIES OF BOOKS
🎉 CUSTOMER EXPERIENCE, the Purple Goldfish: Little Things That Create Big WOWs!
Customer experience today is all about the small moments that make a big impact. Learn the 10 types of Purple Goldfish that can help you add value and reduce friction for your customers.
🔑 Why This is a Must-Attend:
📈 Complex Marketing Landscape: Differentiation is essential for revenue growth.
👥 Relevant for All Sizes: Whether you're a team of 1, 100, or 1,000—everyone needs differentiation to succeed.
⭐ A Favorite Workshop: Proven success in the CT AMA Chapter and beyond.
(“One of the best virtual presenters I've seen” - Kevin J.)
Details:
📅 When: Wednesday, November 6th, 2024 at 6:30pm
💵 Cost: FREE for Members | $20 for Non-Members
💥 Value: $250+ worth of insights!
Stan Phelps walks the walk. He stands out in the sea of sameness by modeling his own Differentiated Experience (DX) message: Differentiation isn’t just about what you say, it’s about what you do and, more importantly, how and why you do it. Stan leverages his unique collection of 5,000+ case studies on customer, employee, and brand experience to engage audiences with informative learning-based experiences. He believes purposeful DX wins the hearts of employees and customers, and differentiation ultimately boosts loyalty, retention, referrals, and results.